Privacy Policy

Effective Date: July 7 2025
Last Updated: July 7 2025

Dr. Sharyn Kennedy and Stillmind are committed to protecting your privacy. This policy explains how we handle your information in compliance with UAE Federal Law No. 45 of 2021 and professional mental health standards.

Information We Collect

Personal Information: Name, contact details, payment information, communication records
Health Information: Mental health history, assessment results, session notes, treatment progress
Technical Information: Website usage data, IP address, cookies for site functionality

How We Use Your Information

  • Provide CBT therapy and mental health services

  • Maintain required clinical records

  • Process payments and schedule appointments

  • Send service updates and educational content (with consent)

  • Ensure safety and respond to emergencies

Information Sharing

We only share your information when:

  • You give consent (referrals, family communication)

  • Legal requirements (court orders, safety reporting)

  • Service providers (secure payment processing, encrypted platforms)

  • Emergencies (imminent risk of harm)

We never share information for marketing by third parties or unauthorized commercial purposes.

Your Rights

You can:

  • Access and correct your information

  • Withdraw consent for marketing/optional services

  • Request data deletion (subject to legal record-keeping requirements)

  • Choose communication preferences

Data Security

We protect your information through:

  • Encryption and secure servers

  • Access controls and staff training

  • Professional confidentiality standards

  • Secure disposal of records

Data Retention

  • Clinical records: 7 years minimum after treatment ends

  • Business records: As required by UAE law

  • Marketing data: Until you withdraw consent

Cookies

Our website uses essential cookies for functionality and optional cookies for performance analysis. You can manage cookie preferences through your browser.

Contact Us

Privacy questions: Sharyn@stillmind.net
Phone: +971 505261309

We respond to privacy requests within 5-30 business days depending on complexity.
By using our services, you agree to this Privacy Policy. We may update this policy and will notify you of significant changes.